At jiloevo, your privacy matters as much as your gaming experience. This Privacy Policy explains exactly what personal data we collect from Filipino players, how we use it, who we share it with, and how we keep it safe — in full compliance with the Data Privacy Act of 2012 (Republic Act No. 10173).
A plain-language overview of our core privacy commitments to every Filipino player.
Every piece of data transmitted between your device and jiloevo's servers is protected by industry-standard 256-bit SSL/TLS encryption. Your personal details, payment information, and account activity are never transmitted in plain text.
jiloevo operates in full compliance with the Philippine Data Privacy Act of 2012 (RA 10173) and its implementing rules. Your rights as a data subject — including the right to access, correct, and erase your data — are fully respected.
jiloevo does not sell, rent, or trade your personal information to third-party marketers. Your data is used solely to operate your account, process transactions, comply with regulations, and improve your experience on the platform.
jiloevo collects only the personal data that is strictly necessary for account registration, KYC verification, payment processing, and regulatory compliance. We do not collect data beyond what is required for these purposes.
You have the right to access, review, correct, and request deletion of your personal data held by jiloevo at any time. Submit a data subject request through our support team and we will respond within the timeframes required by Philippine law.
In the unlikely event of a personal data breach that poses a risk to your rights and freedoms, jiloevo will notify affected players and the National Privacy Commission (NPC) within the timeframes mandated by the Data Privacy Act.
jiloevo ("we," "us," or "our") operates the online casino and sports betting platform accessible at jiloevo.org, serving players across the Philippines including Manila, Cebu, Davao, Quezon City, Makati, and beyond. jiloevo is the data controller responsible for the personal data of players registered on the platform.
jiloevo operates under the regulatory framework established by the Philippine Amusement and Gaming Corporation (PAGCOR) and is committed to full compliance with the Data Privacy Act of 2012 (Republic Act No. 10173), its Implementing Rules and Regulations, and all applicable issuances of the National Privacy Commission (NPC).
This Privacy Policy applies to all personal data collected through the jiloevo website, mobile interface, customer support channels, and any other touchpoints through which you interact with jiloevo. By registering and using jiloevo, you acknowledge that you have read and understood this Privacy Policy.
jiloevo collects the following categories of personal data from players:
2.1 Registration Data. When you create a jiloevo account, we collect your full legal name, date of birth, email address, mobile number, and residential address. This information is required to create and manage your account and to verify that you meet the minimum age requirement of 21 years.
2.2 Identity Verification (KYC) Data. To comply with PAGCOR requirements and the Anti-Money Laundering Act (RA 9160, as amended), jiloevo collects copies of government-issued identification documents such as your Philippine passport, SSS ID, UMID, driver's license, or PhilSys national ID. We may also collect proof of address documents such as utility bills or bank statements.
2.3 Financial Data. jiloevo collects information about your payment methods, including GCash account details, PayMaya account details, BPI, BDO, or Metrobank account numbers, and transaction history on the jiloevo platform. We do not store full card numbers or CVV codes. Payment processing is handled by our regulated payment partners.
2.4 Gaming Activity Data. jiloevo records your gaming activity on the platform, including games played, bets placed, amounts wagered, wins and losses, session durations, and responsible gaming tool usage. This data is used for account management, regulatory reporting, and responsible gaming purposes.
2.5 Technical Data. When you access jiloevo, we automatically collect technical data including your IP address, device type, operating system, browser type and version, screen resolution, and geolocation data (country and region level). This data is used for security, fraud prevention, and platform optimization.
2.6 Communications Data. If you contact jiloevo support via live chat, email, or any other channel, we retain records of those communications for quality assurance, training, and dispute resolution purposes.
2.7 Marketing Preferences. If you opt in to receive marketing communications from jiloevo, we record your marketing preferences and the communications sent to you. You may withdraw your marketing consent at any time.
jiloevo collects personal data through the following means:
jiloevo uses your personal data for the following purposes:
jiloevo processes your personal data on the following legal bases under the Data Privacy Act of 2012:
5.1 Contractual Necessity. Processing is necessary for the performance of the contract between you and jiloevo — specifically, to operate your account, process transactions, and deliver the gaming services you have requested.
5.2 Legal Obligation. Processing is necessary for jiloevo to comply with its legal obligations under Philippine law, including PAGCOR licensing requirements, the Anti-Money Laundering Act, and tax reporting obligations.
5.3 Legitimate Interests. Processing is necessary for jiloevo's legitimate interests in fraud prevention, platform security, responsible gaming monitoring, and business analytics, provided that these interests are not overridden by your rights and interests.
5.4 Consent. For marketing communications and non-essential cookies, jiloevo processes your data on the basis of your freely given, specific, informed, and unambiguous consent. You may withdraw your consent at any time without affecting the lawfulness of processing carried out before withdrawal.
jiloevo does not sell, rent, or trade your personal data to third-party marketers. We share your personal data only in the following circumstances:
6.1 Service Providers. jiloevo shares personal data with carefully selected third-party service providers who assist in operating the platform, including payment processors (GCash, PayMaya, BPI, BDO, Metrobank), identity verification providers, cloud hosting providers, fraud detection services, and customer support software providers. All service providers are contractually bound to process your data only on jiloevo's instructions and in accordance with applicable data protection law.
6.2 Regulatory Authorities. jiloevo may be required to disclose your personal data to PAGCOR, the Anti-Money Laundering Council (AMLC), the Bureau of Internal Revenue (BIR), the National Privacy Commission (NPC), or other Philippine government authorities in accordance with applicable law. Such disclosures are made only to the extent required by law and with appropriate safeguards where permitted.
6.3 Law Enforcement. jiloevo may disclose personal data to Philippine law enforcement agencies where required by a valid court order, subpoena, or other legal process, or where jiloevo reasonably believes disclosure is necessary to prevent imminent harm or illegal activity.
6.4 Business Transfers. In the event of a merger, acquisition, or sale of all or substantially all of jiloevo's assets, your personal data may be transferred to the acquiring entity, subject to the same privacy protections described in this Policy. You will be notified of any such transfer in advance.
6.5 With Your Consent. jiloevo may share your personal data with third parties for purposes not described in this Policy where you have provided your explicit prior consent.
7.1 What Are Cookies. Cookies are small text files placed on your device when you visit the jiloevo platform. They allow jiloevo to recognize your device, remember your preferences, maintain your session, and collect analytics data about how the platform is used.
7.2 Types of Cookies Used. jiloevo uses the following categories of cookies:
7.3 Managing Cookies. You can control non-essential cookies through your browser settings or through jiloevo's cookie preference center. Please note that disabling certain cookies may affect the functionality of the platform. Strictly necessary cookies cannot be disabled as they are essential for platform operation.
7.4 Web Beacons and Similar Technologies. In addition to cookies, jiloevo may use web beacons, pixel tags, and similar tracking technologies in emails and on the platform to track open rates, click-through rates, and user interactions for analytics and marketing purposes.
8.1 Retention Periods. jiloevo retains your personal data for as long as your account is active and for a period thereafter as required by applicable Philippine law and PAGCOR regulations. Specifically:
8.2 Deletion. Upon expiry of the applicable retention period, jiloevo will securely delete or anonymize your personal data in accordance with its data disposal procedures. Where anonymization is used, the resulting data can no longer be linked to you and is no longer subject to this Privacy Policy.
9.1 Technical Measures. jiloevo implements a comprehensive set of technical security measures to protect your personal data, including:
9.2 Organizational Measures. jiloevo's data protection practices include staff training on data privacy obligations, confidentiality agreements for all personnel with access to personal data, and a designated Data Protection Officer (DPO) responsible for overseeing compliance with the Data Privacy Act.
9.3 Your Responsibility. While jiloevo takes all reasonable steps to protect your data, the security of your account also depends on you. You are responsible for keeping your jiloevo login credentials confidential and for notifying jiloevo immediately if you suspect unauthorized access to your account.
9.4 Data Breach Response. In the event of a personal data breach, jiloevo will follow its documented incident response procedure, which includes containment, assessment, notification to the National Privacy Commission within 72 hours where required, and notification to affected players without undue delay where the breach poses a high risk to their rights and freedoms.
Under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by jiloevo:
To exercise any of these rights, please contact jiloevo's Data Protection Officer at [email protected]. jiloevo will respond to all data subject requests within thirty (30) days of receipt, in accordance with the Data Privacy Act and its Implementing Rules.
jiloevo is strictly an adult platform. The minimum age to register and use jiloevo is twenty-one (21) years, in accordance with Philippine law and PAGCOR regulations. jiloevo does not knowingly collect personal data from individuals under the age of 21.
If jiloevo discovers that personal data has been collected from a person under 21 years of age, the account will be immediately closed, all associated data will be deleted, and any funds deposited will be returned to the source payment method after verification.
Parents and guardians who believe that a minor may have registered on jiloevo are encouraged to contact our support team immediately at [email protected]. We take underage access extremely seriously and will act promptly on all such reports.
12.1 Right to Update. jiloevo reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or PAGCOR regulatory requirements. The date of the most recent update is displayed at the top of this page.
12.2 Notification of Changes. When material changes are made to this Privacy Policy, jiloevo will notify registered players via email or a prominent notice on the platform at least seven (7) days before the changes take effect. For changes required by law or regulatory directive, jiloevo may implement changes with immediate effect and notify players as soon as practicable.
12.3 Continued Use. Your continued use of the jiloevo platform after the effective date of any updated Privacy Policy constitutes your acknowledgment of the changes. If you do not agree to the updated Privacy Policy, you must stop using the platform and may request account closure by contacting jiloevo support.
If you have any questions, concerns, or requests regarding this Privacy Policy or jiloevo's data processing practices, please contact our Data Protection Officer:
jiloevo Data Protection Officer
Email: [email protected]
Response time: Within 30 days of receipt, as required by the Data Privacy Act of 2012.
You also have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you believe your data privacy rights have been violated. Information about filing a complaint with the NPC is available on the NPC's official website.
For general account support, responsible gaming assistance, or other inquiries, our 24/7 support team is also reachable at [email protected].
Your data is protected. Your privacy is respected. Now enjoy the best online casino and sports betting experience in the Philippines.
Must be 21 years or older to register and play. Please gamble responsibly. Regulated under PAGCOR guidelines.